Frequently Asked Questions

WHERE CAN I BUY EMAGN DESIGNS?

You can purchase Emagn Designs directly from our website or by visiting our ever growing showroom locations. We directly support our product sales and service through our knowledgeable customer care staff. Please use our Where to Buy section of our web site to select the nearest showroom of Emagn Designs products that meets your needs.

HOW DO I SET UP AN ACCOUNT WITH EMAGN DESIGNS?

Emagn Designs is sold directly to our customers. If you are a trades person please contact us directly to establish a trade account and discount for on-line purchases.

HOW CAN I SUBMIT MY INFORMATION IN ORDER TO BE UPDATED WITH NEW LITERATURE?

If you have a specific request, please use the Contact us link found on our homepage, fill out all information and list your request. If you would like to follow us and receive updates on new products please simply subscribe to our new letter listed on our home page.

HOW CAN I ORDER A SAMPLE OF A DECORATIVE HARDWARE ITEM?

For your convenience you may purchase 1 sample of up to 7 different pieces of decorative hardware. Please fill out the Contact Us information with your request and we will respond within 1 business day.
(click here to go to the Contact Us form).

WHERE CAN I SEE EMAGN DESIGNS ON DISPLAY?

Our products are displayed at our ever growing showroom locations. Our Where to Buy tool will help you find the showroom location which best meets your needs.

HOW CAN I FIND OUT IF A SPECIFIC ITEM IS AVAILABLE IN A DIFFERENT FINISH?

Simply navigate to the specific item that you are looking to purchase and select the finish you want from the dropdown. If the combination is available, a sample image will appear, if not a notice “That Combination is Unavailable” will appear.

CAN I PURCHASE AN ITEM IN ANY QUANTITY?

Yes. Emagn Designs offers all items in any quantity.

DO YOUR PRODUCTS COME WITH SCREWS AND WHAT LENGTH ARE THEY?

Yes, all our products include screws that are of imperial thread 8-32 x 1”. Screws are sealed separately in the polybag to protect the handle from damage during transport and handling.

WHAT IS THE BEST WAY TO CARE FOR MY PRODUCT?

When necessary, our decorative hardware is best cleaned with warm water, mild soap, and a soft cloth. WARNING: DO NOT USE ABRASIVE CLEANING PRODUCTS

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